Privacy Policy

Privacy Policy
Last Updated: 2025/12/01

LightHouse Global (“we,” “our,” or “the Company”) is committed to protecting the privacy and personal information of our students, parents, and website users (“you”). This Privacy Policy explains how we collect, use, store, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number

  • Student grade level, school curriculum (IB, IGCSE, etc.)

  • Parent or guardian contact information

  • Payment information (processed through a secure third-party provider)

Usage & Technical Data

  • IP address, browser type, and device information

  • Pages visited and interaction logs

  • Cookies for website functionality and analytics

Academic Information

  • Subjects taken, academic goals, progress data

  • Uploaded assignments or materials for tutoring purposes

2. How We Use Your Information

We use your information to:

  • Provide tutoring, academic support, and progress management

  • Match students with appropriate tutors

  • Process payments and manage subscriptions

  • Communicate schedules, lesson reports, and updates

  • Improve website functionality and user experience

  • Ensure safety and compliance with applicable laws

3. Sharing of Information

We do not sell or rent personal data.

Information may be shared only:

  • With tutors for educational purposes

  • With service providers (payment processors, scheduling tools)

  • If required by law or to protect rights and safety

All partners are required to follow strict confidentiality standards.

4. Data Storage & Security

We implement administrative, technical, and physical safeguards to prevent:

  • Unauthorized access

  • Loss or misuse of data

  • Accidental disclosure

Data may be stored on secure servers located globally depending on service providers used.

5. Data Retention

Personal and academic data is retained only as long as necessary for:

  • Providing educational services

  • Fulfilling legal obligations

  • Maintaining records with parental consent

You may request deletion at any time.

6. Your Rights

You may request to:

  • Access your data

  • Correct inaccurate information

  • Delete your personal information

  • Limit or withdraw consent

Requests can be made at: contact@lhtutor.com

7. Children’s Privacy

We collect student information only with parent or guardian consent.
We do not knowingly collect data from children without proper authorization.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised date.

9. Contact Us

For privacy-related questions:
Email: contact@lhtutor.com
Phone: +81 90-6890-0213
Website: lhtutor.com